Question
Do I need to take special care of the kit you supply for my bonded ADSL link?
Answer
We retain ownership of all the preconfigured kit that we supply to every bonded ADSL customer. Obviously this means that we expect our customers to take good care of it, but we will remotely diagnose, fix and replace kit where necessary at no charge to our customers.
Our unique monitoring platform is constantly checking and verifying the health of our network and all bonded ADSL CPE on each customer site, so chances are we will see a problem coming before it become a problem.
There are, however, some basic precautions you can take that will help you to get the most out of your bonded ADSL solution. Obviously make sure that your kit is in a secure location, out of the way and with all wires secure and tidy. Other than this, it is strongly advised that you do not stack your routers on top of each other as they generate heat and this will magnify the effect and could cause damage to the routers meaning they would need to be replaced.
Common sense is all that is needed, the kit supplied with our bonded ADSL solutions will be fine on a shelf in a rack, or out of the way next to your firewall. If you have any questions of course, your Evolving Networks technical contact or Account Manager will be on hand to help.
Contact us now to find out more about our range of bonded ADSL products and services, or call 0845 652 2212 and speak to an expert.